Meow Day Support

We are happy to help. Email support@norviklabs.app and tell us your device, OS version and what happened. Screenshots help. We aim to reply within 2 business days.

Common questions

Do I need an account?

No. Meow Day has no accounts. Everything is stored on your device.

I changed phones. How do I keep my progress?

Open Settings in the app and create a backup file. Move it to your new phone and restore it from Settings. Backups are only created where you save them, so keep them safe.

Reminders or cat messages do not appear.

Check that notifications are allowed for Meow Day in your device settings. On Android, also check that battery optimisation is not stopping the app.

Sleep sounds stop when the screen turns off.

On Android, allow Meow Day to run in the background and disable aggressive battery saving for it.

My purchase is not unlocked.

Open the app and use Restore Purchases in Settings, with the same Apple ID or Google account used to buy. If that does not work, email us.

How do I delete my data?

Delete the app. All data is on your device. See the privacy policy for details.

How do I cancel a subscription?

Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions → Subscriptions.

Contact

Norvik Labs · support@norviklabs.app